IT Manager

IT Manager

For our international retail organization

The IT Manager is responsible for planning, coordinating and supervising all activities in their specialty field related to the application / infrastructure systems, services, and processes. Supports the maintenance and upgrading of their existing application/infrastructure systems and services. Manages a team, establishing goals and objectives, managing performance and deliverables and developing and mentoring staff. You will be stationed in Hoofddorp and additionally be in close contact with our office in Dordrecht.


Job Responsibilities and Accountabilities:
  • Partners with the Business Sponsor to determine technical feasibility of proposed changes for their business area
  • Lead planning with business customers and in the annual operational planning cycle
  • Provides functional management and project management delivering business area efforts
  • Oversees determination of scope and business requirements for changes in their business area
  • Reviews and approves proposals for the utilization of IT resources and techniques to systems or infrastructure, processes, and procedures, works with external vendors as needed
  • Manages the execution and delivery of department projects, including problem definition, and recommendation of changes to systems, infrastructure or processes
  • Where applicable, ensures that Service Level Agreements are created, and systems are stable for turnover to support services
  • Oversees efforts in working with application / infrastructure support organizations to assist in the hand-off between development and support
  • Maintains customer relationship and integration of activities through regular communications with business/IT managers and directors
  • Identifies and coordinates activities requiring resources across the Information Technology Department
  • Develops project plans including resource and budget requirements; provides input into budgeting process regarding area expenses such as travel, training, etc.
  • Accountable for all aspects of managing the team including; setting goals and objectives, managing performance, developing associates, manages performance, practices and tools; applying them to developing and improving individual, team, and organizational performance
  • Stays abreast of emerging technologies and trends in Information Technology disciplines and retail business areas the company serves in order to drive innovation into the organization
  • Maintains an environment where all understand, and are committed to, providing excellent service to internal and external customers
  • Contributes to the ongoing evolution of process/methodologies that pertain to the software development lifecycle, people management, business process or information services
  • Part of the Management Team
  • Performs other duties as assigned


About the company
Capi is the leading retailer in Airport Electronics, whereas B&S Retail carries a distinguishing concept on multicategory stores on regional airports as well as on military bases in the Netherlands, Mali and Afghanistan. The headquarters is located in Hoofddorp.

Wat wij vragen

Job requirements

  •  Bachelor’s degree in management information systems, computer science, or related discipline is preferred
  • ITIL Foundations certification preferred

  • 6-8 years of relevant of Information Technology experience required
  • Experience leading a team 
  • Managing conflicting approaches aligned to strategic roadmap
  •  Experience in Supply Chain business practices and associated industry software tools
  • Experience with web development a plus
  • Must have strong computer skills and be proficient in use of Microsoft Office application
  • Experience with IT methodologies 
  • Knowledge of the Microsoft database framework a plus
  • Fluency in Dutch and strong proficiency in the English language are a must
  • Excellent written and verbal communication skills, strong customer focus and demonstrated ability to work in international business environment
  • Ability to manage competing priorities
  •  Ability to create process and process design where none or little exists

Wat wij bieden

We offer:
  • Competitive salary
  • Dynamic, international working environment
  • Good secondary benfits, such as a  bonus structure, travel costs and health care benefits
  • Possibility to grow and develop within the B&S company
Are you interested in this position and do you match the requirements? Apply now or send your resume and motivation letter, in English or Dutch, to

Functie details

    • Carrièreniveau
    • Professional
    • Locatie
    • Hoofddorp
    • Vakgebied
    • IT
    • Dienstverband in uren per week
    • 40

Functie details